Product
The knowledge base behind your help center
PageTruth is one place to keep everything your product knows, and four ways to put it in front of customers. Curate once; the help center, the widget and the API all answer from it.
Everything it does
The dashboard has a page for each of these, and every one of them is on every plan.
Knowledge base
Docs sites by URL or sitemap, PDFs, Word and Markdown files, and articles written in the editor, grouped into collections.
Hosted help center
A search-first portal with your logo, colours, suggested questions and article collections, on our domain or yours.
Help widget
Side panel, popover, centered ⌘K search or inline, with a JavaScript API to open it from your own UI.
Answers API
POST a question with a secret key; get the answer and citations as JSON.
Insights
Content gaps, top questions, resolution rate, ratings and every conversation with the sources it used.
Your brand and voice
Logo, accent colour, tone, answer length, greeting, fallback message and where to hand off.
Your team
Invite teammates as admins or members. Members can test answers in the playground; admins change what customers see.
Controls
Allowed domains, monthly caps per knowledge base, usage alerts and per-visitor rate limits.
Knowledge you curate, not a crawl you hope works
See every source, its status and when it last synced. Remove a stale PDF and it is gone from answers the same minute.
- Sitemap and URL import with scheduled re-sync
- Articles written and published in PageTruth
- Collections to group sources by product area
The widget, in the layout that suits the page
One snippet, four layouts. Change it in the dashboard and every page that loads the snippet updates.
- Side panel, popover, centered search, inline
- ⌘K hotkey and PageTruth.open()
- Shows only on the domains you allow
A weekly list of articles to write
Questions the knowledge base could not answer are the most useful thing it produces. They are ranked by how often they are asked.
- Gap report with one-click “write article”
- Thumbs up and down on every answer
- Weekly digest by email
Give your customers answers, not a ticket number
Point PageTruth at your docs, publish a help center and drop the widget into your app. The free plan is enough to see it answer your own questions.