Choose your help center's home page
The home page is the first thing a customer sees. A clear headline and a few good suggested questions get most people to an answer in one tap.
Five steps
Open the home page settings
Choose Help center in the sidebar and scroll to Home page.
Write the headline and subtitle
The Headline sits above the search box; leave it empty for "How can we help with" and your product name. The Subtitle explains what customers can do, for example "Search our docs, or ask a question in your own words."
Set the greeting
The Greeting is shown above the first answer.
Add suggested questions
Under Suggested questions, add up to eight. They show as one-tap prompts in the help center and in the widget.
Use the questions you get most. The Top questions list on Insights tells you what they are.
Save
Choose Save changes.
The preview shows your headline and your suggested questions under the search box.
If something's not right
The suggested questions changed in my widget too
That's expected: the help center and the widget share one list. Edit it on either page.